Slot Floor Attendant — Customer Service & Jackpot Payouts

Kansas Star Casino; Mulvane (KS); On-site; USD 17,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation seeks a Casino Clerk to provide customer service and verify jackpot winnings on the floor, ensuring accurate cash handling and documentation. You will support slot floor operations and maintain guest relations with a friendly, professional approach.

The role requires compliance with gaming regulations, strong communication, and attention to detail. Candidates must be 21+, able to use handheld radios, and ready to work in a fast-paced casino environment.

Qualifications

• Must have excellent communication and customer service skills.
• Knowledge of applicable gaming regulations and company policies.
• High school diploma or equivalent.
• Must be at least 21 years of age.
• Detail oriented.
• Able to use a handheld radio and microphone.

Responsibilities

• Provide customer service with SPIRIT and pay and/or verify Jackpot winnings.
• Complete written department forms to document cash transactions, jackpot payouts and money handling.
• Monitor slot floor activities, BV jams, paper jams, data entry, guest relations, and dispatch.
• Develop, apply, and maintain a friendly and courteous rapport with customers and team members.
• Maintain secure key controls at all times.
• Perform minor machine maintenance.

Skills

Customer service

Communication

Regulatory knowledge

Detail oriented

Radio operation

Education

High school diploma or equivalent

Job description

Boyd Gaming Corporation seeks a Casino Clerk to provide customer service and verify jackpot winnings on the floor, ensuring accurate cash handling and documentation. You will support slot floor operations and maintain guest relations with a friendly, professional approach.

The role requires compliance with gaming regulations, strong communication, and attention to detail. Candidates must be 21+, able to use handheld radios, and ready to work in a fast-paced casino environment.