Slot Car Experience Host & Race Operations Lead

M1 Concourse LLC; Pontiac (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Job summary

M1 Concourse LLC is seeking a Slot Car Operator at the X Center to deliver a dynamic guest experience through engaging race operations, hosting, and instruction. You will manage races, coordinate tournaments, and ensure safe, fair play while maintaining energy and a welcoming atmosphere for guests of all ages.

Responsibilities include leading race briefings, operating timing and scoring, maintaining equipment, and assisting guests with controls.

Responsibilities

• Assists children and inexperienced participants in understanding race controls and procedures.
• Assists with attraction setup, opening procedures and closing procedures.
• Collaborates with fellow operators and Team Members during peak operating periods.
• Conducts race briefings and ensures participants understand competition guidelines.
• Coordinates individual races, group events, tournaments and special competitions.
• Delivers energetic commentary and race announcements to enhance the guest experience.
• Ensures adherence to company policies, operational procedures and safety requirements.
• Ensures fair competition and consistently applies race rules and operating procedures.
• Inspects slot cars and racing equipment to ensure proper functionality and presentation.
• Maintains a guest-first mindset and promotes an atmosphere of fun, excitement and sportsmanship.
• Maintains a safe and welcoming environment for guests of all ages.
• Maintains cleanliness and presentation standards throughout attraction areas.
• Monitors queue lines and manages guest flow to minimize wait times and maximize attraction utilization.
• Operates and oversees daily slot car racing activities and guest participation.
• Operates timing and scoring systems.
• Performs routine cleaning and maintenance of slot car tracks and equipment.
• Removes damaged equipment from service and reports maintenance needs promptly.
• Responds professionally and effectively to guest questions, concerns and disputes.
• Supports special events, private functions, tournaments and hospitality experiences.
• Troubleshoots minor operational issues including car derailments, track connectivity, dirty braids and lane interruptions.
• Welcomes guests and provides instruction regarding attraction rules, safety requirements, and race procedures.
• Performs all other duties as may be required and assigned.

Job description

M1 Concourse LLC is seeking a Slot Car Operator at the X Center to deliver a dynamic guest experience through engaging race operations, hosting, and instruction. You will manage races, coordinate tournaments, and ensure safe, fair play while maintaining energy and a welcoming atmosphere for guests of all ages.

Responsibilities include leading race briefings, operating timing and scoring, maintaining equipment, and assisting guests with controls.