Immersive Racing Simulator Coach & Operator

M1 Concourse LLC; Pontiac (MI); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

The X Center Sim Racing Operator at M1 Concourse LLC delivers an immersive, world-class motorsports simulation experience through operation, maintenance and guest support of high-fidelity racing simulators. You assist with setup, configurations, vehicle/track selection, and coaching while maintaining equipment to high standards.

Cross-trained to support Golf and Shooting Simulator experiences during slower periods, you welcome guests, schedule sessions, troubleshoot issues, and ensure

Responsibilities

• Assists guests with entering and exiting simulator cockpits safely.
• Assists novice users in understanding simulator controls and racing fundamentals.
• Assists with tournament events, racing leagues, private functions and corporate experiences.
• Calibrates steering wheels, pedals, displays, audio systems and related simulator hardware.
• Cleans, sanitizes, resets simulator cockpits, controls, displays, seating surfaces, headsets, and accessories after each session.
• Collaborates with Team Members to ensure seamless operation across all M1 Concourse X Center attractions.
• Configures racing software, vehicle selections, track configurations and user profiles.
• Cross-trains and assists with Golf Simulator and Shooting Simulator operations during lower-volume periods.
• Ensures adherence to company policies, operational procedures and safety requirements.
• Maintains a guest-first mindset and promotes exceptional hospitality experiences.
• Maintains awareness of current simulator software updates, tracks, vehicles and technology enhancements.
• Maintains cleanliness and organization throughout simulator and guest areas.
• Maintains operational readiness and presentation standards for all simulator stations.
• Monitors simulator sessions and provides real-time guidance and support.
• Operates and oversees daily sim racing activities and guest participation.
• Performs routine inspections of simulator equipment and reports maintenance concerns promptly.
• Provides coaching on basic driving techniques, racing lines, braking zones, vehicle control and track navigation.
• Supports guest scheduling and simulator reservations.
• Troubleshoots software issues, hardware connectivity concerns, calibration problems and peripheral device malfunctions.
• Welcomes guests and provides orientation regarding simulator operation, safety procedures and experience expectations.
• Performs all other duties as may be required and assigned.

Job description

The X Center Sim Racing Operator at M1 Concourse LLC delivers an immersive, world-class motorsports simulation experience through operation, maintenance and guest support of high-fidelity racing simulators. You assist with setup, configurations, vehicle/track selection, and coaching while maintaining equipment to high standards.

Cross-trained to support Golf and Shooting Simulator experiences during slower periods, you welcome guests, schedule sessions, troubleshoot issues, and ensure