Slot & Beverage Supervisor: Lead Guest Service & Ops

Caesars Entertainment; Joliet (IL); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Caesars Entertainment in Joliet, IL, on-site, seeks a Slot/Beverage Supervisor to oversee daily slot, beverage and EVS operations and to develop a strong front-line team. You will schedule staff to maximize guest service while controlling labor costs and ensuring compliance with gaming rules.

The role requires leadership, strong communication, and a solid hospitality mindset, with flexibility for nights, holidays, and weekends. This is an on-site position at Harrah’s Joliet.

Qualifications

• High school diploma or equivalent required.
• Proficiency in Microsoft Office and Outlook.
• Strong guest services orientation and leadership skills.
• Excellent verbal and written communication; flexibility to work nights, holidays, weekends.

Responsabilités

• Oversee daily slot floor, beverage and EVS operations.
• Properly schedule employees to deliver high guest service while managing labor costs.
• Develop employees through training and coaching.
• Ensure compliance with Illinois Gaming Board rules and company policies.
• Monitor jackpots and slot operations; maintain beverage systems and POS controls.
• Provide fast, flawless service and promote products to guests.

Connaissances

Guest services orientation

Leadership

Verbal and written communication

Scheduling

Teamwork

Formation

High school diploma or equivalent

Outils

Microsoft Office

Outlook

Description du poste

Caesars Entertainment in Joliet, IL, on-site, seeks a Slot/Beverage Supervisor to oversee daily slot, beverage and EVS operations and to develop a strong front-line team. You will schedule staff to maximize guest service while controlling labor costs and ensuring compliance with gaming rules.

The role requires leadership, strong communication, and a solid hospitality mindset, with flexibility for nights, holidays, and weekends. This is an on-site position at Harrah’s Joliet.