Slot Attendant: Guest Experience Pro

Snoqualmie Casino & Hotel; Snoqualmie (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

401(k) retirement

Paid time off

Free meals

Parking

Gas discount

Tuition reimbursement

Job summary

Snoqualmie Casino & Hotel is seeking a Slot Attendant to greet guests, process slot transactions, and assist with jackpots on site in Snoqualmie, WA. The role supports customer service and precise documentation in a fast-paced casino setting.

The position offers $17.13/hour plus tips, comprehensive medical/dental/vision coverage, 21–33 days PTO, free meals, parking, and other perks, with opportunities for growth and certification programs.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of cash handling experience.
• Minimum 6 months of guest service experience.

Responsibilities

• Provide first-response guest service: greet guests, respond to inquiries, and provide accurate information about the department and property services.
• Promote property offerings: share information about the Casino & Hotel, events, loyalty program, and entertainment offerings to enhance the guest experience.
• Complete slot transactions accurately: process slot transactions with friendly, efficient service while maintaining accuracy and compliance.
• Process jackpots & hand-pays: pay and document jackpots and hand-pays with precision, following all required procedures.
• Fill & service slot machines: perform fills and routine servicing of slot machines to support uninterrupted operations.
• Support change & guest requests: support guests with change requests and other service-related needs in a timely manner.
• Complete required logs & documentation: complete daily slot logs and all required paperwork accurately and on time.
• Perform other assigned duties: complete additional responsibilities as assigned to support departmental operations.

Skills

Math Proficiency

Computer Skills

Physical Stamina

Multitasking Ability

Relationship Building

Two-Way Radio Communication

Education

High School Diploma / GED

Foreign High School Diploma (FHD) / RED

Tools

SDS

IGT

CMP

Everi

Job description

Snoqualmie Casino & Hotel is seeking a Slot Attendant to greet guests, process slot transactions, and assist with jackpots on site in Snoqualmie, WA. The role supports customer service and precise documentation in a fast-paced casino setting.

The position offers $17.13/hour plus tips, comprehensive medical/dental/vision coverage, 21–33 days PTO, free meals, parking, and other perks, with opportunities for growth and certification programs.