Guest Services Host & Cashier — POS Expert with Benefits

Snoqualmie Casino & Hotel; Snoqualmie (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k)

PTO 21 days first year

Free meals

Parking

Gas discount

Ticket giveaways

Tuition reimbursement

Job summary

Snoqualmie Casino & Hotel is seeking a Guest Service Host to greet and seat guests, manage checkouts at the POS, and ensure a welcoming experience in the restaurant. You will handle cash with accuracy and assist the team to maintain smooth service during weekends and busy periods.

Benefits include comprehensive medical coverage, PTO, and employee perks. A strong customer-service mindset and confidentiality are essential for success in this role.

Qualifications

• Customer-service oriented role in a fast-paced restaurant setting.
• Ability to handle cash, make accurate transactions and balance the register.
• Strong communication with guests and team members under pressure.

Responsibilities

• Greet and seat guests with a smile.
• Take guest feedback and encourage return visits.
• Operate POS register, handle cash accurately, complete daily transactions.
• Check back with guests to ensure satisfaction with meals and service.
• Inform guests about events and casino programs.
• Assist servers on the floor with clearing and table setup.
• Keep supervisor updated on restaurant flow.
• Stock cashier supplies and maintain cleanliness.
• Complete daily and weekly cleaning duties.
• Perform other duties as assigned.

Skills

Effective communication

Cash handling

Customer service

Confidentiality

Teamwork

Education

High School Diploma / GED

Tools

MICROS POS System

Job description

Snoqualmie Casino & Hotel is seeking a Guest Service Host to greet and seat guests, manage checkouts at the POS, and ensure a welcoming experience in the restaurant. You will handle cash with accuracy and assist the team to maintain smooth service during weekends and busy periods.

Benefits include comprehensive medical coverage, PTO, and employee perks. A strong customer-service mindset and confidentiality are essential for success in this role.