Sleep Therapy Inbound Specialist — Remote After Training

Rotech Healthcare Inc.; Murray (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous Paid Time Off

Employee Discount Program

401k

Medical, Prescription, Dental and Vision

Life Insurance

Disability Insurance

Employee Recognition Program

Bonus and Incentive Opportunities

Telephone Reimbursement

Mental Health Programs

Job summary

Join a forward-thinking company as a Sleep Therapy Inbound Customer Service Representative, where your role will be vital in assisting patients with CPAP resupply. You'll engage with customers, ensuring accurate order intake and providing essential support for their sleep therapy needs. This position offers the opportunity to work from home after training, allowing you to contribute to patient care while enjoying a flexible work environment. With a commitment to empowering individuals in their health journey, this role is perfect for those passionate about customer service and healthcare.

Qualifications

• High school diploma or GED required.
• 1-3 years of related experience in a team-oriented environment.

Responsibilities

• Acts as patient advocate to resolve questions or concerns.
• Processes patient paperwork and manages initial intake via phone calls.

Skills

Customer Service

Communication Skills

Medical Terminology

Problem Solving

Multi-tasking

Education

High School Diploma or GED

1-3 Years of Related Experience

Tools

Microsoft Office (Word, Excel)

e-Intake System

Job description

Join a forward-thinking company as a Sleep Therapy Inbound Customer Service Representative, where your role will be vital in assisting patients with CPAP resupply. You'll engage with customers, ensuring accurate order intake and providing essential support for their sleep therapy needs. This position offers the opportunity to work from home after training, allowing you to contribute to patient care while enjoying a flexible work environment. With a commitment to empowering individuals in their health journey, this role is perfect for those passionate about customer service and healthcare.