Sleep Specialist: In-Store Expert with Uncapped Pay

Mattress Firm Inc.; Palm Desert (CA); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

401(k) with employer matching

Excellent career growth opportunities

Mental health and life resources

Medical, dental, prescription, andvis

Vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm in California is seeking Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right products. The role emphasizes uncapped commissions with a 401(k) match as part of a strong compensation and rewards program.

You will leverage digital tools, maintain relationships, and contribute to a seamless omnichannel experience while meeting sales KPIs and upholding company values.

Qualifications

• Responsibilities focus on customer interaction, sales, and product knowledge.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in California is seeking Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right products. The role emphasizes uncapped commissions with a 401(k) match as part of a strong compensation and rewards program.

You will leverage digital tools, maintain relationships, and contribute to a seamless omnichannel experience while meeting sales KPIs and upholding company values.