Sleep Franchise L&D & CX Strategy Director

BioSpace; California; Vor Ort; USD 196.000 - 294.000; Vollzeit

Zusammenfassung

Jazz Pharmaceuticals is seeking a Director of Learning & Development & CX Lead – Sleep to shape the learning strategy across Sleep commercial, medical, and market access teams. Based in the US, you will lead a senior team and partner with enterprise capability groups to translate brand priorities into actionable learning pathways.

You will drive agile learning programs, digital tools like Veeva CRM, AI coaching, and mobile microlearning, ensuring measurable business impact and field readiness

Qualifikationen

• Bachelor's degree in business, life sciences, education, instructional design, or related field.
• 10+ years of progressive experience in learning & development, sales training, commercial capability building, or similar.
• 6–8 years of direct people management experience, leading senior teams.
• Experience developing training curricula across commercial sales, market access, and medical affairs.

Aufgaben

• Set the strategic vision and multi-year learning roadmap for the Sleep franchise, aligning capabilities with brand priorities and launch readiness.
• Orchestrate the rollout of role-based competency and field capability frameworks across Sleep sales, medical affairs, and market access teams.
• Translate CRM learning and field enablement into intuitive, high-adoption learning pathways.
• Partner with analytics to interpret customer data and shape targeted learning interventions.
• Architect scalable learning in the flow of work with on-demand performance support and mobile microlearning.

Kenntnisse

Adult learning theory

Instructional design

CRM training

Data-driven analysis

Agile & change management

Cross-functional leadership

Stakeholder collaboration

Learning measurement

Learning in flow of work

Ausbildung

Bachelor's degree in business, life sciences, education, instructional design

Master's degree or MBA

Tools

Veeva CRM

Veeva Vault

Axonify

LMS/LXP ecosystems

Jobbeschreibung

Jazz Pharmaceuticals is seeking a Director of Learning & Development & CX Lead – Sleep to shape the learning strategy across Sleep commercial, medical, and market access teams. Based in the US, you will lead a senior team and partner with enterprise capability groups to translate brand priorities into actionable learning pathways.

You will drive agile learning programs, digital tools like Veeva CRM, AI coaching, and mobile microlearning, ensuring measurable business impact and field readiness