Remote Sleep L&D & CX Strategy Director

Jazz Pharmaceutical

United States

Remote

USD 196,000 - 294,000

Full time

8 days ago

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401k
Flexible vacation

Job summary

Jazz Pharmaceuticals is seeking a Director of Learning & Development & CX Lead - Sleep to shape the strategic learning agenda across Sleep commercial, medical, and market access teams in the US. You will lead a high-performing team, partner with CXO, and drive digital learning, AI coaching, and mobile microlearning to elevate field readiness.

You will translate brand priorities into agile, role-based learning pathways, oversee governance, and deliver measurable business impact through rigorous

Qualifications

  • Bachelor's degree in business, life sciences, education, or related field.
  • 10+ years in learning & development, sales training, or commercial capability in pharma/biotech.
  • 6-8 years of direct people management experience.
  • Experience developing training curricula across commercial sales, market access, and medical affairs.

Responsibilities

  • Set multi-year learning roadmap for Sleep franchise aligned with priorities.
  • Roll out role-based competency and field capability frameworks.
  • Translate CRM and field enablement needs into learning paths.
  • Partner with analytics to pinpoint skill gaps and measure impact.
  • Embed mobile microlearning and AI-driven learning in daily workflows.

Skills

Adult learning theory
Instructional design
CRM training
Veeva CRM
LMS/LXP tooling
Change management

Education

Bachelor's degree in related field

Tools

Veeva CRM
Veeva Vault
Axonify
AI coaching tools

Job description

Jazz Pharmaceuticals is seeking a Director of Learning & Development & CX Lead - Sleep to shape the strategic learning agenda across Sleep commercial, medical, and market access teams in the US. You will lead a high-performing team, partner with CXO, and drive digital learning, AI coaching, and mobile microlearning to elevate field readiness.

You will translate brand priorities into agile, role-based learning pathways, oversee governance, and deliver measurable business impact through rigorous

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