Director, L&D & CX Strategy – EMD Franchise

Jazz Pharmaceuticals, Inc.; Philadelphia (Philadelphia County); Presencial; USD 180.000 - 260.000; Jornada completa

Descripción de la vacante

Jazz Pharmaceuticals, Inc. is seeking a Director of Learning & Development & CX Lead – EMD to lead the epilepsy and movement disorders franchise L&D strategy, operations, and measurable impact across sales, medical affairs, and market access.

You will drive agile, scalable learning pathways, collaborate with analytics, and champion digital learning technologies to accelerate field readiness. The role reports to the Senior Director of Learning & Development CoE and requires strong leadership of a

Formación

• Deep understanding of adult learning theory, modern instructional design models, and capability framework development within biopharma.
• Translate commercial plans, clinical data, and launch strategies into scalable learning architectures.
• Experience leading CRM training strategy (Veeva CRM/Vault) and integrating digital learning technologies.
• Working knowledge of customer analytics, dashboards, and performance metrics to guide learning needs analysis.
• Governance to maintain compliance between commercial and medical affairs L&D initiatives.

Responsabilidades

• Set strategic vision and multi-year learning roadmap for the EMD franchise, aligning with brand priorities and enterprise L&D goals.
• Design and embed role-based competency and field capability frameworks across sales, medical affairs, and market access.
• Lead CRM training strategy and digital learning integrations to accelerate field readiness.
• Collaborate with analytics to identify skill gaps and drive targeted interventions.
• Drive microlearning, performance support, and adaptive learning pilots to maximize retention.

Conocimientos

Adult learning theory

CRM training strategy

Agile learning

Change leadership

L&D governance

Herramientas

Veeva Vault CRM

Axonify

LMS/LXP ecosystems

Descripción del empleo

Jazz Pharmaceuticals, Inc. is seeking a Director of Learning & Development & CX Lead – EMD to lead the epilepsy and movement disorders franchise L&D strategy, operations, and measurable impact across sales, medical affairs, and market access.

You will drive agile, scalable learning pathways, collaborate with analytics, and champion digital learning technologies to accelerate field readiness. The role reports to the Senior Director of Learning & Development CoE and requires strong leadership of a