Sleep Expert: Uncapped Commissions & 401k Match

Mattress Firm Inc.; Concord (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

On-the-job training

Job summary

Mattress Firm Inc. in Concord, CA is seeking a Sleep Expert to elevate the in-store experience by becoming a trusted sleep authority who helps customers find the right mattress and accessories.

You’ll guide choices with product knowledge, build lasting relationships, and contribute to a seamless omnichannel shopping experience. This full-time role offers uncapped commissions, a 401(k) match, and opportunities for career growth while you develop expertise across sleep products and customer

Qualifications

• Excellent communication and customer service skills.
• Ability to explain product features and guide buying decisions.
• Comfort with meeting sales targets and KPIs.

Responsibilities

• Create an environment where the customer is at the center by building strong relationships.
• Provide technical and product knowledge information to customers as a sleep expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships after purchase and send delivery reminders.
• Monitor competitors and market offerings to inform customers.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Communication

Job description

Mattress Firm Inc. in Concord, CA is seeking a Sleep Expert to elevate the in-store experience by becoming a trusted sleep authority who helps customers find the right mattress and accessories.

You’ll guide choices with product knowledge, build lasting relationships, and contribute to a seamless omnichannel shopping experience. This full-time role offers uncapped commissions, a 401(k) match, and opportunities for career growth while you develop expertise across sleep products and customer