Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Vienna (VA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm in Vienna, VA is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress. You’ll use product knowledge and selling programs, support omnichannel shopping, build lasting relationships, and thrive on commissions, with Spanish language ability preferred to assist a diverse customer base.

Join a team focused on exceptional service, uncapped commissions, and a rewarding career path.

Qualifications

• Excellent customer service and sales abilities.
• Strong product knowledge about sleep products and comfort.
• Ability to build lasting relationships with customers.

Responsibilities

• Create an environment where the customer is the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while supporting company initiatives.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Maintain awareness of competitors and promotional offers.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Bilingual Spanish

Job description

Mattress Firm in Vienna, VA is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress. You’ll use product knowledge and selling programs, support omnichannel shopping, build lasting relationships, and thrive on commissions, with Spanish language ability preferred to assist a diverse customer base.

Join a team focused on exceptional service, uncapped commissions, and a rewarding career path.