Sleep Expert: Uncapped Commissions + 401(k) Match

Mattress Firm Inc.; Morganton (NC); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and视ion

Get paid on-demand

Employee discounts on Mattress Firm产品

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will support omnichannel selling programs and provide product knowledge to improve customer satisfaction and sales performance.

The role emphasizes building lasting customer relationships, meeting KPIs, and leveraging digital tools. Physical tasks include lifting 50+ pounds, with competitive pay and benefits.

Qualifications

• Legal authorization to work in the United States without sponsorship.
• Proof of eligibility to work in the United States required.

Responsibilities

• Elevate the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will support omnichannel selling programs and provide product knowledge to improve customer satisfaction and sales performance.

The role emphasizes building lasting customer relationships, meeting KPIs, and leveraging digital tools. Physical tasks include lifting 50+ pounds, with competitive pay and benefits.