Sleep Expert - Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Carlisle (Cumberland County); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm Inc. is seeking a Sleep Expert in Carlisle, PA to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You will leverage digital tools and an omnichannel approach to engage customers and close sales.

This full-time role offers uncapped commissions, a 401(k) match, and comprehensive benefits. You will work to meet KPIs and help customers sleep better with expert product knowledge.

Qualifications

• Excellent communication and interpersonal skills.
• Retail sales experience is a plus.
• Ability to quickly learn product knowledge and features.

Responsibilities

• Create an in-store environment that puts the customer at the center.
• Provide technical and product knowledge information to customers as a sleep expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase, including delivery reminders.
• Monitor competition and promotions to enhance store performance.
• Engage with customers to build brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Job description

Mattress Firm Inc. is seeking a Sleep Expert in Carlisle, PA to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You will leverage digital tools and an omnichannel approach to engage customers and close sales.

This full-time role offers uncapped commissions, a 401(k) match, and comprehensive benefits. You will work to meet KPIs and help customers sleep better with expert product knowledge.