Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; South Middleton Township (PA); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and eye

Employee discounts on Mattress Firm

On-the-job training and development

Job summary

Mattress Firm Inc. in Pennsylvania seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep advisor and guiding customers to the right products.

You will use digital tools to support omnichannel selling and deliver exceptional service. You will drive sales, maintain relationships during and after purchase, monitor promotions, and engage with customers and social media to boost brand awareness.

Qualifications

• Strong track record in retail sales and achieving KPIs.
• Provide technical and product knowledge information to customers.
• Maintain customer relationships during and after purchase.

Responsibilities

• Elevate in-store experience as trusted sleep authority and advise on best-in-class products.
• Execute selling programs using digital tools and support omnichannel experience.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships and resolve issues; send delivery reminders.

Skills

Sales

Customer service

Product knowledge

Job description

Mattress Firm Inc. in Pennsylvania seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep advisor and guiding customers to the right products.

You will use digital tools to support omnichannel selling and deliver exceptional service. You will drive sales, maintain relationships during and after purchase, monitor promotions, and engage with customers and social media to boost brand awareness.