Sleep Expert - Sales

Mattress Firm; Midland (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay + uncapped commission

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts® to help customers find the perfect mattress and improve sleep quality. You will build strong customer relationships, share product knowledge, and drive sales while supporting company initiatives.

Expect uncapped commissions and a 401(k) match as part of compensation, with opportunities for growth within the company. The role involves in-store customer service, physical tasks including lifting up to 50 pounds, and using social media to boost brand awareness.

Qualifications

• Customer-focused sales approach and ability to upsell products.
• Strong product knowledge to advise customers accurately.
• Ability to build and maintain relationships with customers.
• Willingness to lift 50+ pounds during store tasks.
• Comfort with using social media to promote brand and reach customers.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide product knowledge information to customers and serve as subject matter expert.
• Drive sales performance and KPIs while representing company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Monitor competitor promotions and services to stay competitive.
• Leverage social media to increase brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Job description

Employee may support stores in a 30-45 minute radius of home store location.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $50,000-$62,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 09/30/2026.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.