Sleep Expert - Sales

Mattress Firm; Bend (OR); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm is hiring Sleep Experts® to help customers find the right mattress and deliver an exceptional in-store experience. You’ll use product expertise to guide purchases, build lasting customer relationships, and contribute to sales KPIs.

Roles involve lifting 50+ pounds and leveraging social media to boost brand awareness. The position offers base pay with uncapped commissions, 401(k) with employer matching, and comprehensive benefits.

Qualifications

• Customer-focused with ability to build relationships.
• Strong product knowledge and ability to act as SME.
• Ability to drive sales KPIs and support company initiatives.
• Comfort with leveraging social media to boost brand awareness.

Responsibilities

• Create an environment where the customer is centered by cultivating relationships.
• Provide technical and product knowledge information to customers as SME.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.

Skills

Customer relationships

Product knowledge

Sales performance

Social media awareness

Physical strength

Tools

POS system

Job description

May provide support to stores in Redmond, OR as needed.

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job - achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $57,000 to $70,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 08/28/2026.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.