Sleep Expert - In-Store Sales with Uncapped Commissions

Mattress Firm Inc.; Capitola (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Employee discounts on sleep products

On-the-job training

Job summary

Mattress Firm in California is hiring Sleep Experts to elevate the in-store experience as trusted sleep authorities, providing product knowledge and guiding customers to their dream mattress. You will support omnichannel selling tools to create a seamless shopping environment centered on the customer.

This role focuses on delivering outstanding service, driving sales performance and KPIs, maintaining relationships after purchase, monitoring competitors, and even leveraging social media to boost

Responsibilities

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in California is hiring Sleep Experts to elevate the in-store experience as trusted sleep authorities, providing product knowledge and guiding customers to their dream mattress. You will support omnichannel selling tools to create a seamless shopping environment centered on the customer.

This role focuses on delivering outstanding service, driving sales performance and KPIs, maintaining relationships after purchase, monitoring competitors, and even leveraging social media to boost