Sleep Expert: In-Store Advisor with Uncapped Commission

Mattress Firm Inc.; Easton (Northampton County); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

On-the-job training

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer experience in-store by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support omnichannel selling and drive personal sales performance.

You will build lasting relationships, share technical product knowledge, and maintain focus on customer needs while pursuing ambitious KPIs. The role offers uncapped commissions and a 401(k) match as part of the compensation package.

Qualifications

• Provide excellent customer service and product knowledge.
• Ability to communicate technical information to customers.
• Maintain relationships with customers before and after purchase.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Sell using Mattress Firm selling programs with digital tools to support an omnichannel experience.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain awareness of competition and advertisements from competitors.
• Lift 50+ pounds as needed.

Skills

Sales

Customer service

Product knowledge

Communication

Relationship building

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer experience in-store by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support omnichannel selling and drive personal sales performance.

You will build lasting relationships, share technical product knowledge, and maintain focus on customer needs while pursuing ambitious KPIs. The role offers uncapped commissions and a 401(k) match as part of the compensation package.