Sleep Expert: High-Impact Sales & Dream Mattress Advisor

Mattress Firm Inc.; Willow Grove (PA); Hybrid; USD 51,000 - 63,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and/or/

Employee discounts on sleep products

Get paid on-demand

Base pay or uncapped commission

Job summary

Mattress Firm is hiring a Sleep Expert in Feasterville Trevose, PA to elevate the customer experience by serving as a trusted sleep authority. You will help customers select the right mattress, explain features and promotions, and drive sales with a focus on service quality.

The role offers uncapped commissions and a 401(k) match, with opportunities for career growth. Join a dynamic retail team dedicated to helping people sleep well and live better.

Qualifications

• Provide customer-focused assistance and product knowledge in mattress selections.
• Deliver excellent customer service while driving sales and meeting KPIs.
• Communicate features, benefits, and promotions to customers.

Responsibilities

• Elevate the in-store customer experience as a trusted sleep authority.
• Maintain relationships with customers post-purchase, including delivery reminders and issue resolution.
• Leverage digital tools and omnichannel resources to support sales and brand presence.
• Assist with store merchandising and product demonstrations.

Job description

Mattress Firm is hiring a Sleep Expert in Feasterville Trevose, PA to elevate the customer experience by serving as a trusted sleep authority. You will help customers select the right mattress, explain features and promotions, and drive sales with a focus on service quality.

The role offers uncapped commissions and a 401(k) match, with opportunities for career growth. Join a dynamic retail team dedicated to helping people sleep well and live better.