Sleep Experience Specialist

Mattress Firm Inc.; Peachtree City (GA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Pay on-demand base pay or uncapped 1

Employee discounts on Mattress Firm睡眠前

Job summary

Mattress Firm, America's largest specialty mattress retailer, is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You will use digital tools to support omnichannel selling and create a customer-centered environment.

The role emphasizes building relationships, sharing product knowledge, and meeting KPIs while embodying company values. Competitive pay and a comprehensive benefits package are offered.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with digital tools to support a seamless omnichannel experience.
• Cultivate strong relationships to keep the customer at the center.
• Provide technical and product knowledge information to customers as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain customer relationships during and after purchase, including resolving issues and sending delivery reminders.
• Maintain awareness of competitors' ads and services.
• Leverage social media to positively impact brand awareness and increase sales.

Job description

Mattress Firm, America's largest specialty mattress retailer, is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You will use digital tools to support omnichannel selling and create a customer-centered environment.

The role emphasizes building relationships, sharing product knowledge, and meeting KPIs while embodying company values. Competitive pay and a comprehensive benefits package are offered.