Sleep Coach

Regency Management Services; Gaithersburg (MD); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee discounts

Job summary

Regency Management Services is seeking Sleep Coaches for Ashley Furniture in Gaithersburg, MD. Join a team focused on helping customers sleep better through advanced sleep technologies, personalized recommendations, and a motivating compensation structure with base pay plus commissions and bonuses.

role emphasizes hands-on training, education of sleep products, and delivering an exceptional guest experience while contributing to store performance and growth opportunities.

Qualifications

• Retail or leadership experience preferred.
• Bilingual candidates are a plus.
• Passion for customer service and improving sleep quality.
• Strong communication and active listening skills.
• Team-oriented mindset and willingness to learn and grow.

Responsibilities

• Complete a comprehensive sales training program.
• Educate customers on sleep products and mattresses.
• Provide personalized recommendations based on customer needs.
• Deliver exceptional customer service with professionalism and empathy.
• Create a welcoming in-store environment.
• Meet and beat personal and team sales goals.
• Collaborate with visual and operations teams to keep showroom inviting.

Skills

Retail sales

Leadership

Customer service

Communication

Active listening

Teamwork

Bilingual

Job description

Job DetailsJob Location: Gaithersburg, MD 20877Salary Range: $60,000.00 - $120,000.00 CommissionLaunch Your Career with Ashley Furniture as a Sleep Coach Where Comfort Meets Opportunity!

Are you passionate about helping people live better through better sleep? Ashley Furniture is looking for sharp, enthusiastic, and customer-focused individuals to join our team as Sleep Coaches.

Whether you're just starting out, re-entering the workforce, or bringing years of experience, there's a place for you at Ashley Furniture. Join us in shaping the future as a Dream Maker - one night of better sleep at a time.

This is more than just a retail job - it's your opportunity to make a meaningful impact by helping customers find the perfect sleep solutions through our advanced sleep technologies, mattress fittings, and personalized recommendations, all while building a rewarding career with the #1 name in home furnishings, décor, and bedding.

About Us

Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team members can thrive and grow.

We proudly operate over 75 locations across: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Compensation, Earnings & Growth Potential

Unlock your UNLIMITED EARNING POTENTIAL through multiple performance-based incentives and bonuses:

• Guaranteed hourly rate & base pay
• Commission on personal sales paid biweekly
• Monthly bonus on personal sales
• Overall store performance bonus monthly

What You’ll Do

• Complete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditions
• Educate customers on Ashley’s full range of mattresses, pillows, and sleep products
• Provide personalized recommendations based on each customer’s comfort and lifestyle needs
• Deliver exceptional customer service with integrity, empathy, and professionalism
• Create a welcoming and engaging in-store environment
• Consistently meet and exceed personal and team sales goals
• Partner with visual and operations teams to maintain a clean, efficient, and inviting showroom
• Champion an exceptional guest experience from greeting through post-sale follow-up
• Assist in resolving customer concerns with professionalism and care

What We’re Looking For

• Retail sales or leadership experience preferred (Furniture/Selling experience is a PLUS, but not required)
• Bilingual candidates are a PLUS!
• Passion for customer service and improving lives through better sleep
• Strong communication and active listening skills
• Team-oriented mindset with a willingness to learn and grow

Why You’ll Love Working with Us

• Experienced leadership and mentorship focused on your success and advancement
• Competitive compensation structure with guaranteed base pay, commission, and bonuses
• Full benefits package including medical, dental, vision, and 401(k)
• Paid training and ongoing professional development
• Exclusive employee discounts on furniture, décor, and mattresses
• Growth opportunities within our family of brands

Equal Employment Opportunity

Regency Management Services is an Equal Employment Opportunity ("EEO") / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#HPR25 Qualifications