Slate CRM Ops Specialist - Admissions & Data

University of Tampa; Tampa (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Free Tuition

Generous paid leave

Wellness initiatives

Employer-Funded Health Benefits

Employee assistance program

On-campus parking

Job summary

The University of Tampa is seeking an Admissions CRM Operations Specialist to support, optimize, and troubleshoot the Slate CRM environment used in undergraduate admissions. You will partner with the Associate Director of CRM Operations and Enrollment Management to implement enhancements, maintain data integrity, and develop scalable solutions for recruitment and enrollment workflows.

Responsibilities include configuring Slate functionality, building reports, supporting annual cycle updates,

Qualifications

• 1-3 years of professional work experience with demonstrated proficiency in CRM systems, data management, business process, and project management.

Responsibilities

• Support administration, maintenance, and enhancement of the undergraduate Slate environment.
• Configure and maintain Slate functionality, including forms, portals, queries, workflows, rules, communications, datasets, and automation.
• Build and maintain queries, reports, and datasets to support enrollment operations and decision-making.
• Support data integrity initiatives through validation, auditing, troubleshooting, and process improvement efforts.
• Serve as a functional subject matter expert for Slate, providing guidance and support to Enrollment Management users.
• Translate admissions and enrollment needs into effective CRM solutions that improve workflows and enhance the user experience.
• Collaborate with stakeholders to identify opportunities for process improvements and operational efficiencies.
• Partner with internal and external stakeholders to test and maintain integrations between Slate, Workday, and third-party systems.

Skills

CRM systems

Data management

Business process

Project management

Education

Bachelor's degree

Tools

Slate

Workday

Job description

The University of Tampa is seeking an Admissions CRM Operations Specialist to support, optimize, and troubleshoot the Slate CRM environment used in undergraduate admissions. You will partner with the Associate Director of CRM Operations and Enrollment Management to implement enhancements, maintain data integrity, and develop scalable solutions for recruitment and enrollment workflows.

Responsibilities include configuring Slate functionality, building reports, supporting annual cycle updates,