SkyLife Greenview EMS Manager

HCA Healthcare; Bowling Green (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Education assistance

Stock purchase plan

Job summary

HCA Healthcare is recruiting a Manager Medical Transport to lead a team of clinicians, optimize service delivery, and drive patient logistics improvements across facilities. You will collaborate with hospital staff, nursing leadership and executives to ensure high-quality transport services and cost-effective operations.

The role emphasizes leadership, problem-solving, and proactive communication with medical staff, administrators and regional leaders to support volume growth and exceptional

Qualifications

• Knowledge of hospital and clinical operations and/or healthcare management.
• Knowledge of interfacility EMS operations and management.
• Ability to work in a matrixed environment.

Responsibilities

• Lead and manage interfacility medical transport operations and staff.
• Manage capital/operational budget and strategic planning.
• Develop relationships with facilities, physicians and staff to improve access and service delivery.
• Provide HR actions and performance evaluations.

Skills

Hospital operations

Interfacility EMS operations

Matrix management

Interpersonal skills

Medical equipment knowledge

Regulatory knowledge

Productivity & finance

Microsoft Office

Education

Associate’s degree in health-related field preferred

Tools

Microsoft Office

Internet research

Databases

Job description

Introduction

Are you ready to manage in a new era as a Manager Medical Transport where building a healthier tomorrow is more than a job? Our Tristar Health team is committed to partnership, innovation, legacy and improving more lives in more ways.

Benefits

Tristar Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a(an) Manager Medical Transport where your passion for leading and creativity are valued? We want your knowledge and expertise!

The Manager will lead a team of clinicians, effectively problem-solve, and communicate with HCA hospitals, medical staff, administrators, department heads, and nursing teams under the guidance of the Medical Transportation Leadership team. This role is integral to driving team performance, fostering collaboration, and working closely with Medical Transport leadership to optimize service delivery, support volume growth, and enhance the overall experience for HCA customers.

Provide leadership, management and administration of all aspects of the interfacility medical transport department in order to ensure organizational mission and objectives are met

• Develop relationships and processes that will enhance access to HCA facilities, services, physicians, and health care professionals

• Hire and maintain appropriate staffing levels and utilization of personnel and ensure the highest quality of professional skill

• Provide a structured means for policy and procedure development through regularly scheduled staff meetings allowing for continual evaluation, review, and update of standards, functions, goals, and objectives

• Provides recommendations for outreach activities/initiatives and is involved in applicable outreach committees

• Attend HCA Corporate Medical Transportation meetings and training

• Promote HCA culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient and customer needs

• Manage capital/operational budget, strategic planning, customer relations, marketing, and outreach activities of the Medical Transportation team within the Patient Logistics Center

• Manage and collaborate with facility and division leaders, all activities, changes and stakeholder relationships related to medical transportation

• Consult with HCA Corporate and Division legal advisors on the interpretation and enforcement relevant regulations and laws pertinent to department functions

• In conjunction with the Med Transport AVP, collect, correlate, analyze, and interpret operational, financial, and statistical data. Inform and advise appropriate members of the HCA Senior Management team of potential business opportunities

• Assists with development of new programs/services

• Demonstrate responsibility for the containment of costs through appropriate ordering of supplies, recovery of service charges, and conservation of supplies

• Monitor department expenditures to ensure compliance with budget limits

• Respond promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency

• Develop standards of performance, conduct annual performance evaluation, and initiate or make recommendations for HR actions

• Provide leadership development to all staff for effective problem identification and resolution, and for efficient day-to-day operations

• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

• Other duties as assigned

KNOWLEDGE AND SKILLS

• Knowledge of the principles and practices of hospital and clinical operations and/or healthcare management

• Knowledge of the principles and practices of interfacility emergency medical services operations and management.

• Participative management style and an ability to work in a matrixed environment

• Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including but not limited to Corporate/Division leadership, HCA Patient Logistics Center leadership, staff from information technology and clinical backgrounds, physicians, and external vendors

• Knowledge of and ability to operate relevant medical equipment

• Obtain knowledge of state and national rules and regulations

• Must be independent, driven, self-motivated, and passionate with an exceptional work ethic, executive presence, integrity and presentation skills, both oral and written

• Knowledge of productivity, financial operations and reporting systems

• Proficient in Microsoft Office applications, Internet searches, and relevant databases

• Ability to work independently and under pressure to follow through on issues

• Ability to communicate clearly and concisely, both verbally and in writing

• Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

• Ability to work effectively with other employees and external parties

EDUCATION

• Associate’s degree in a health-related field preferred

CERTIFICATION OR LICENSURE

• EMT-P or RN licensure required

Parallon

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.