Skip-Trace & Collections Specialist

The Wittern Group; Clive (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Wittern Group is seeking a collector to maximize recoveries on charged-off and purchased portfolios. You will locate debtors via skip‑tracing and contact them to discuss payoff options, settlements, or payment plans.

Strong knowledge of FDCPA/FCRA and state laws is essential to ensure compliant collections activities. Responsibilities include maintaining monthly collection goals, handling inbound/outbound calls, and using current skip‑trace technology to locate liable parties while adhering

Qualifications

• Ability to maintain focus and stay energized in a fast-paced environment.
• Good organizational skills and the ability to manage work queue using systems.
• Data entry speed of 3000–3500 keystrokes per hour with 80% accuracy.

Responsibilities

• Maintain work standards on call numbers, talk time and accounts worked.
• Call debtors to collect on non-performing loans.
• Skip-trace to locate debtor or liable party to contact.
• Ensure compliance with FDCPA, FCRA, and state/local debt collection laws.

Skills

Attention to detail

Organizational skills

Data entry

Skip-trace technology

Microsoft Office

Education

High school diploma or GED

Tools

Skip-trace technology

Microsoft Office

Job description

The Wittern Group is seeking a collector to maximize recoveries on charged-off and purchased portfolios. You will locate debtors via skip‑tracing and contact them to discuss payoff options, settlements, or payment plans.

Strong knowledge of FDCPA/FCRA and state laws is essential to ensure compliant collections activities. Responsibilities include maintaining monthly collection goals, handling inbound/outbound calls, and using current skip‑trace technology to locate liable parties while adhering