Skincare Sales & Guest Experience Specialist

Heyday Skincare - East Cobb; Marietta (GA); Vor Ort; USD 17.000 - 19.000; Teilzeit

Zusammenfassung

Heyday is seeking a guest-focused retail teammate in Marietta to deliver a world-class skincare guest experience in our shops. You will connect with guests, share product recommendations, anticipate needs, and resolve questions.

Responsibilities include high-level customer service, educating clients on promotions and memberships, stocking, assisting with sales and returns, and supporting Skin Therapists during check-in/out. Training and coaching of new hires may be involved.

Qualifikationen

• Excellent customer service and problem-solving skills.
• Ability to prioritize and multi-task within a fast-paced environment.
• Able to initiate tasks and perform duties without direction.
• Friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

Aufgaben

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

Kenntnisse

Customer service

Multitasking

Initiative

Phone etiquette

Organizational skills

Weekend flexibility

Jobbeschreibung

Heyday is seeking a guest-focused retail teammate in Marietta to deliver a world-class skincare guest experience in our shops. You will connect with guests, share product recommendations, anticipate needs, and resolve questions.

Responsibilities include high-level customer service, educating clients on promotions and memberships, stocking, assisting with sales and returns, and supporting Skin Therapists during check-in/out. Training and coaching of new hires may be involved.