Skilled Nursing Facility Business Office Assistant / Receptionist

Atrium Centers; Austinburg Township (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

ESOP

Health insurance

PTO & Holidays

Cell phone discounts

Tuition reimbursement

Discount program

Job summary

Atrium Centers is a 100% employee-owned organization providing compassionate care and teamwork in a supportive community setting. As a Business Office Assistant, you will handle administrative tasks, payroll support, accounts receivable/payable, and residency recordkeeping to ensure smooth daily operations.

You will work closely with residents, families, and staff, applying strong organizational and communication skills while maintaining confidentiality and regulatory compliance.

Qualifications

• Administrative or business office experience preferred.
• Basic knowledge of accounting, payroll, and office procedures.
• Proficient computer skills including Microsoft Office and data entry.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Professional written and verbal communication; confidentiality.

Responsibilities

• Provide administrative support including answering phones, greeting visitors, data entry, typing, mail distribution, and maintaining office supplies
• Assist with payroll, benefit forms, personnel files, and team member records
• Support accounts receivable by processing payments, preparing bank deposits, and helping prevent past-due resident accounts
• Assist with Resident Trust Fund management and prepare resident funds for outings as directed
• Support accounts payable through vendor communication, invoice processing, and payment documentation
• Maintain accurate census records, financial reports, and business office documentation
• Assist the Business Office Manager with daily operations and provide coverage as needed
• Promote positive relationships with residents, families, visitors, and team members
• Assist with center tours and marketing or community outreach efforts as needed
• Protect confidential information and follow HIPAA, Residents’ Rights, and applicable regulatory requirements
• Participate in team meetings, training, and quality improvement initiatives
• Maintain a safe, organized, and professional business office environment

Skills

Administrative experience

Payroll knowledge

Office procedures

Microsoft Office proficiency

Data entry

Organizational skills

Communication skills

Confidentiality

Tools

Data entry systems

Job description

Why You’ll Love Working Here

Atrium Centers is a 100% employee-owned organization where compassionate care and teamwork make a meaningful difference every day. As a Business Office Assistant, you’ll help keep daily operations running smoothly while supporting residents, families, and fellow team members through accurate recordkeeping, financial support, and friendly, professional service.

Be a light — to residents, families, and your fellow team members

What You’ll Do

• Provide administrative support including answering phones, greeting visitors, data entry, typing, mail distribution, and maintaining office supplies
• Assist with payroll, benefit forms, personnel files, and team member records
• Support accounts receivable by processing payments, preparing bank deposits, and helping prevent past-due resident accounts
• Assist with Resident Trust Fund management and prepare resident funds for outings as directed
• Support accounts payable through vendor communication, invoice processing, and payment documentation
• Maintain accurate census records, financial reports, and business office documentation
• Assist the Business Office Manager with daily operations and provide coverage as needed
• Promote positive relationships with residents, families, visitors, and team members
• Assist with center tours and marketing or community outreach efforts as needed
• Protect confidential information and follow HIPAA, Residents’ Rights, and applicable regulatory requirements
• Participate in team meetings, training, and quality improvement initiatives
• Maintain a safe, organized, and professional business office environment

What You Bring

• Previous administrative or business office experience preferred
• Basic knowledge of accounting, payroll, and office procedures preferred
• Computer proficiency, including Microsoft Office and data entry systems, preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities, follow instructions, and meet deadlines
• Professional written and verbal communication skills
• Commitment to confidentiality, accuracy, and professionalism
• Ability to work cooperatively with residents, families, and fellow team members
• Positive, dependable, and team-focused attitude
• Excellent attendance and reliability
• Must meet all required pre-employment health, background, and regulatory requirements

Benefits

• 100% Employee-Owned (ESOP) + 401(k) matching
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off & Holiday Pay
• Cell Phone Discounts
• Tuition Reimbursement to support career growth
• Atrium Centers Discount Program — save on travel, electronics, health and wellness, automotive, and more!

Why Atrium Centers

“Our mission is to serve as a bright light in the lives of our residents and families by delivering compassionate, quality care in the communities they call home.”

Built on Compassion, Community, and Clinical Excellence, Atrium Centers offers a supportive environment where every team member is valued and empowered to make a difference.

If you’re organized, detail-oriented, and enjoy supporting others through dependable administrative and customer service,