Ski Valet — Live & Work in Mountain Paradise

Fairmont; Telluride (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Ski pass

Spa pass

Health insurance

401k

Mental health support

Accor discounts

Learning programs

Career growth

Job summary

Fairmont Heritage Place, Franz Klammer Lodge in Telluride, CO, is seeking a dedicated Ski Valet to prepare guests for their day on the slopes and represent the property with exceptional service.

You will assist guests with ski equipment, provide area orientation, and maintain a welcoming ski valet room, using reservation software to prep gear each morning. This on-site role offers strong benefits and opportunities within the Fairmont network.

Qualifications

• A service-focused personality is essential; prior customer service experience is a plus.
• Ability to thrive under pressure in a fast-paced environment.
• Strong communication skills and a professional demeanor.
• Team-oriented mindset with the ability to collaborate effectively with colleagues.
• Flexibility to work weekends as needed.
• Frequent lifting and carrying of up to 50 lbs; occasional lifting of up to 100 lbs.
• Constant standing and walking; frequent kneeling, pushing, pulling, lifting, bending, and twisting.
• Ability to stay focused and engaged during a 10-hour shift.
• Ability to work outside in winter weather conditions.

Responsibilities

• Keep the ski storage room organized and updated with current guest information.
• Assist guests and owners with their ski and snowboard equipment, including basic usage and fitting.
• Provide personalized orientation of the area and slopes in a professional, friendly, and engaging manner.
• Maintain a welcoming presence in the ski valet room as a brand ambassador, delivering exceptional service.
• Use reservation software to ensure guest equipment is ready each morning and properly stored afterward.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Physical stamina

Job description

Fairmont Heritage Place, Franz Klammer Lodge in Telluride, CO, is seeking a dedicated Ski Valet to prepare guests for their day on the slopes and represent the property with exceptional service.

You will assist guests with ski equipment, provide area orientation, and maintain a welcoming ski valet room, using reservation software to prep gear each morning. This on-site role offers strong benefits and opportunities within the Fairmont network.