Ski & Snowboard Rental Pro | Guest Experience

Bolton Valley Resort; Bolton (VT); On-site; USD 22,000 - 25,000; Full time

Job summary

Bolton Valley Resort is seeking a Rental Attendant to outfit guests with ski, snowboard or bike rentals and perform tune-ups and minor repairs. You will operate the point of sale to sell rental, repair and retail products, contributing to a memorable guest experience.

The role requires strong customer service, the ability to work a flexible schedule including holidays and weekends, and familiarity with ski/snowboard equipment. Join our Rental & Retail team in a fast-paced environment.

Qualifications

• High school education.
• Previous customer service experience preferred.
• Previous cash handling experience helpful.
• Ability to work a flexible schedule: including nights, holidays and weekends.

Responsibilities

• Provide guests with rental equipment and ensure proper fit.
• Sell equipment rentals, retail items and tuning services.
• Restock retail inventory and inform manager of supplies.
• Assist guests in selecting ski/snowboard equipment.
• Acquire guests' information for product selection.
• Adjust skis, bindings and helmets to appropriate settings.
• Distribute equipment and assist with returns.
• Tune up and minor repairs to rental equipment.
• Assist in cleanliness and functionality of the Rental & Retail shop.
• Pre-adjust and set up prepaid equipment for groups and programs.

Skills

Customer service

Adaptability

Ski equipment basics

Snowboard knowledge

Task efficiency

Hand tools

Patience

Education

High school diploma

Job description

Bolton Valley Resort is seeking a Rental Attendant to outfit guests with ski, snowboard or bike rentals and perform tune-ups and minor repairs. You will operate the point of sale to sell rental, repair and retail products, contributing to a memorable guest experience.

The role requires strong customer service, the ability to work a flexible schedule including holidays and weekends, and familiarity with ski/snowboard equipment. Join our Rental & Retail team in a fast-paced environment.