Ski & Ride School Sales Agent — Free Season Pass & Perks

Alterra Mountain Company; Enumclaw (WA); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Alterra season pass (unlimited)

Free Alterra season pass for spouse &

50% off IKON partner resort tickets

Free access to Alterra destinations

Discounts on Ski & Snowboard Lessons

Discounts on Gear Rentals

Discounts on Food & Beverage

401K with immediate vesting

Descripción de la vacante

Crystal Mountain Resort, part of Alterra Mountain Company, is hiring for a Ski and Ride School Sales Desk Agent in Crystal Mountain, Washington. You’ll help guests book ski and snowboard lessons, answer questions about programs, and be the friendly face at the heart of the Ski and Ride School.

You will process payments using SiriusWare, Inntopia, and Flaik, coordinate with supervisors, manage walk-up lesson sales, and uphold safety and resort policies in a fast-paced mountain environment.

Formación

• Strong customer service and communication skills.
• Comfortable with computers, POS systems, and scheduling software; SiriusWare/Inntopia/Flaik experience a plus.
• Able to multitask in a fast-paced environment.
• Team-oriented with a positive attitude and a passion for helping others.
• Interest or experience in skiing or snowboarding is strongly preferred.
• Available to work weekends, holidays, and peak periods (especially December–February).

Responsabilidades

• Greet and assist guests with a friendly, professional demeanor.
• Provide detailed information on lesson products, including group and private lessons.
• Book lessons and process payments using SiriusWare, Inntopia, and Flaik.
• Answer questions by phone, email, or in person; resolve guest concerns or escalate as needed.
• Maintain a clean, welcoming sales desk environment and collaborate with supervisors.
• Follow daily duties and systems for scheduling and guest readiness; uphold safety and resort policies.

Conocimientos

Customer service

Communication

Multitasking

Teamwork

Herramientas

SiriusWare

Inntopia

Flaik

Descripción del empleo

Crystal Mountain Resort, part of Alterra Mountain Company, is hiring for a Ski and Ride School Sales Desk Agent in Crystal Mountain, Washington. You’ll help guests book ski and snowboard lessons, answer questions about programs, and be the friendly face at the heart of the Ski and Ride School.

You will process payments using SiriusWare, Inntopia, and Flaik, coordinate with supervisors, manage walk-up lesson sales, and uphold safety and resort policies in a fast-paced mountain environment.