Mountain Ski & Ride Sales Desk Pro

Alterra Mountain Company; United States; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Free Alterra season pass

Free access to Alterra destinations

Employee housing available

Discounts on gear

401K with match

Job summary

Crystal Mountain Resort, part of Alterra Mountain Company, is seeking enthusiastic, service-minded individuals for the Ski and Ride School Sales Desk role. As a Sales Desk Agent, you’ll help guests book ski and snowboard lessons, process payments, and manage walk-up sales in a fast-paced mountain setting.

This seasonal, hourly position requires weekend and holiday availability and a friendly, detail-focused attitude. Join us on the mountain near Mt.

Qualifications

• Strong customer service and communication skills.
• Comfortable working with computers, POS, and scheduling software.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude and passion for helping others.
• Interest or experience in skiing or snowboarding is strongly preferred.

Responsibilities

• Greet and assist guests with a friendly, professional demeanor.
• Provide detailed information on lesson products and programs.
• Book lessons and process payments using SiriusWare, Inntopia, and Flaik.
• Answer guest questions by phone, email, or in person.
• Resolve guest concerns or elevate to the supervisor as needed.
• Maintain a clean, organized, welcoming sales desk environment.
• Collaborate with supervisors to ensure accurate lesson rosters and guest readiness.

Skills

Customer service

Communication

Multitasking

Team-oriented

Skiing or snowboarding interest

Tools

SiriusWare

Inntopia

Flaik

Job description

Crystal Mountain Resort, part of Alterra Mountain Company, is seeking enthusiastic, service-minded individuals for the Ski and Ride School Sales Desk role. As a Sales Desk Agent, you’ll help guests book ski and snowboard lessons, process payments, and manage walk-up sales in a fast-paced mountain setting.

This seasonal, hourly position requires weekend and holiday availability and a friendly, detail-focused attitude. Join us on the mountain near Mt.