Snow Sports School Supervisor: Youth Programs (Winter 26/27)

Alterra Mountain Company; Enumclaw (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Free Alterra season pass

Employee housing available

Discounts on gear

Job summary

Crystal Mountain in Washington State seeks a Ski & Ride School Supervisor for the upcoming season. You will oversee daily operations, coordinate classes, and lead instructors in a fast-paced, guest-focused environment.

This role requires leadership, PSIA Level 2 preferred with children-specific training, five+ years in snowsports, and strong MS Office and Flaik experience. Seasonal, hourly position with opportunities for growth at Crystal Mountain.

Qualifications

• Supervisory experience in a Snowsports school.
• Prior experience working with children.
• Level 2 PSIA/AASI certification preferred with children-specific training experience.
• Ability to create and implement ideas for great youth experiences on snow.
• Ability to effectively delegate to a team, or be delegated to, in order to carry out all necessary operational activities (not attempting to do everything yourself).
• Five years plus experience in Snowsports operations preferred.
• Must have experience in Microsoft Office products.
• Experience with Flaik Snowsports Management Tool preferred.
• Exceptional customer service and communication skills at all levels.
• Leadership skills with the ability to assess, motivate and train staff.

Responsibilities

• Oversee daily set up and take down of the area you’re supervising.
• Monitor sales and collaboratively solve staff shortages and scheduling conflicts amongst the Supervisor & Administrative Teams
• Create appropriate classes based on student abilities, ages, and class size goals
• Assign the appropriate instructors to classes and other assignments based on instructor’s experience and capabilities
• Clearly and accurately record class & timekeeping information with Flaik scanners and other payroll processes for your area
• Communicate effectively with the Senior and Administrative Manager about staff training needs, procedural inefficiencies, pay or employee engagement issues
• Mentor and train instructors on school policies, practices, lineup responsibilities
• Collect information about student ability level and goals from instructors during lineup
• Monitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.
• Facilitate & supervise lunch-time if applicable to the department you are supervising
• Act as the point person for guest recovery scenarios occurring in the area you’re supervising
• Other duties as assigned.

Skills

Supervisory experience

Child experience

PSIA Level 2

Youth programs

Delegation skills

Snowsports operations

MS Office

Flaik

Customer service

Leadership

Tools

Flaik Snowsports Management Tool

MS Office

Job description

Crystal Mountain in Washington State seeks a Ski & Ride School Supervisor for the upcoming season. You will oversee daily operations, coordinate classes, and lead instructors in a fast-paced, guest-focused environment.

This role requires leadership, PSIA Level 2 preferred with children-specific training, five+ years in snowsports, and strong MS Office and Flaik experience. Seasonal, hourly position with opportunities for growth at Crystal Mountain.