Ski Resort Rental Lead — Lead a High-Impact Team

Vail Resorts; Park City (UT); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Housing Available

Job summary

Vail Resorts in Park City, Utah, is hiring a Retail/Rental Lead for the winter 2026/2027 season. This role oversees all aspects of our high-volume rental operations, ski/snowboard service, and the resort’s rental center, with a focus on guest service and profitable store performance.

You will lead up to 50 frontline staff and a senior team, design training plans, hire and schedule staff, and collaborate with other departments to align initiatives.

Qualifications

• Minimum 2 years leadership experience.
• 2 years in retail/rental experience preferred.
• 2 years resort experience in a management role.
• Knowledge and passion for snowsports.
• Bachelor's Degree preferred.

Responsibilities

• Overseeing all aspects of the retail/rental operations.
• Leads a team of up to 50 frontline staff and leadership team of 5-6.
• Provides an important piece of our guests' experience of a lifetime while in our resort by maintaining a strong culture of guest service.
• Hiring staff and processing payroll through a digital platform.

Skills

Leadership

Retail experience

Resort experience

Knowledge of snowsports

Education

Bachelor's Degree

Job description

Vail Resorts in Park City, Utah, is hiring a Retail/Rental Lead for the winter 2026/2027 season. This role oversees all aspects of our high-volume rental operations, ski/snowboard service, and the resort’s rental center, with a focus on guest service and profitable store performance.

You will lead up to 50 frontline staff and a senior team, design training plans, hire and schedule staff, and collaborate with other departments to align initiatives.