Winter Store Lead: Ski Resort Ops & Guest Experience

Vail Resorts, Inc.; Park City (UT); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k) Retirement Plan

Training and development

Referral Program

Job summary

Vail Resorts, Inc. is hiring for winter seasonal roles in Park City, UT. From day one, you’ll provide high-end customer service and store support, leading daily operations and payroll, while training staff in POS and product knowledge.

We offer competitive wages, free passes and lessons, ski discounts, and strong development opportunities with wellness benefits to support your success.

Qualifications

• High School Diploma or GED; retail supervision experience preferred.
• Must be able to multitask in a fast-paced retail environment.
• Fluent in English with strong communication skills.
• Ability to work a flexible schedule including nights, holidays, and weekends.

Responsibilities

• Lead daily operations, scheduling and payroll; act as manager-on-duty when the Store Manager is absent.
• Maintain records for performance, sales, inventory and rentals (if applicable).
• Hire and train employees in POS operation, product knowledge and guest service.
• Provide feedback to improve team performance; recognize or correct actions as needed.
• Maintain up-to-date product knowledge and deliver excellent customer service.
• Participate with leadership forums on store performance and training.
• Handle other duties including merchandising and rentals.

Skills

Retail supervision experience

English fluency

Multitasking

Flexible schedule

Education

High School Diploma or GED

Job description

Vail Resorts, Inc. is hiring for winter seasonal roles in Park City, UT. From day one, you’ll provide high-end customer service and store support, leading daily operations and payroll, while training staff in POS and product knowledge.

We offer competitive wages, free passes and lessons, ski discounts, and strong development opportunities with wellness benefits to support your success.