Ski & Kids School Director — On-Mountain Leader

Alterra Mountain Company; West Virginia; Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Benefits – Minimal Essentials

Free skiing and snowboarding at Altera

401k plan

Discounted lift tickets

Restaurant discounts

Employee discounts on gear

Pro deals from top brands

Job summary

Snowshoe Mountain Resort is seeking a dynamic leader to head our Children’s Ski and Snowboard School (Kids World) and Pre-Ski School (Child Care). You will recruit, train, and guide a talented team, shaping lessons, safety protocols, and guest experiences across winter and summer programming.

You will establish standards, coordinate onboarding, and collaborate on SOPs while driving service quality and operational efficiency on the mountain.

Qualifications

• High School Diploma or GED is required.
• PSIA/AASI Level II (or higher) or comparable teaching experience is preferred.
• Knowledge of safety practices; CPR/first aid certification is preferred.

Responsibilities

• Manage Bike School, Children’s Ski & Snowboard School (Kids World), and Pre-Ski School (Child Care): Recruit, train, and develop top-tier staff.
• Create and update procedural and training materials.
• Establish training schedules and guidelines.
• Ensure staff meet departmental standards and child-to-staff ratios.
• Conduct regular performance audits and manage specific programming and events.
• Develop service standards, KPIs, and staff recognition programs.
• Oversee onboarding, including interviews, paperwork, and housing.
• Update handbooks and training materials.
• Collaborate on SOPs for teaching methodologies, guest services, and safety.
• Manage inventory and order supplies.
• Match instructors to roles and handle quality control.
• Support instructors with challenges and monitor performance.
• Foster high standards, open communication, and manage operations in the Director’s absence.
• Assist supervisory staff with daily duties.

Education

High School Diploma or GED

Job description

Snowshoe Mountain Resort is seeking a dynamic leader to head our Children’s Ski and Snowboard School (Kids World) and Pre-Ski School (Child Care). You will recruit, train, and guide a talented team, shaping lessons, safety protocols, and guest experiences across winter and summer programming.

You will establish standards, coordinate onboarding, and collaborate on SOPs while driving service quality and operational efficiency on the mountain.