Ski School & Children's Programs Director

Alterra Mountain Company; Snowshoe (WV); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Free skiing privileges

401k plan

Employee discount programs

Pro deals with top brands

Job summary

Alterra Mountain Company is seeking a dynamic leader to oversee the Children’s Ski & Snowboard School (Kids World), Pre-Ski School childcare, and Bike School programming at Snowshoe Mountain Resort. You will guide a talented team, drive guest experiences, and ensure safety and high-quality instruction.

The role emphasizes staff recruitment, training, program development, and operations management, with an eye toward exceptional guest satisfaction and financial results.

Qualifications

• High School Diploma or GED required.
• PSIA/AASI Level II or equivalent teaching experience preferred.
• Knowledge of safety practices; CPR/First Aid preferred.
• Experience recruiting, training, and leading staff.

Responsibilities

• Recruit, train, and develop staff for Kids World, Pre-Ski and Bike School.
• Create and update procedural and training materials.
• Establish training schedules and guidelines.
• Ensure staff meet child-to-staff ratios.
• Conduct regular performance audits and manage programming.
• Develop service standards, KPIs, and staff recognition programs.
• Oversee onboarding, including interviews and housing.
• Update handbooks and training materials; collaborate on SOPs.
• Manage inventory and order supplies; match instructors to roles.
• Support instructors with challenges and monitor performance.
• Foster high standards and open communication; assist supervisors.

Skills

Staff leadership

Recruiting

Training

Staff development

Safety practices

CPR/First Aid

Education

High School Diploma or GED

Job description

Alterra Mountain Company is seeking a dynamic leader to oversee the Children’s Ski & Snowboard School (Kids World), Pre-Ski School childcare, and Bike School programming at Snowshoe Mountain Resort. You will guide a talented team, drive guest experiences, and ensure safety and high-quality instruction.

The role emphasizes staff recruitment, training, program development, and operations management, with an eye toward exceptional guest satisfaction and financial results.