Ski Club Growth & Member Experience Manager

Hyatt Taleo; Vail (CO); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Free meals in colleague cafeteria

Free parking on-site

Sick pay 1 hour per 30 hours

Discounted hotel room nights

Medical, Dental, Vision Insurance

Flexible Spending Account

Retirement Savings Plan

Basic Life Insurance

PTO 17 days/year

opportunities to work around the世界

End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail in Vail Valley seeks a dynamic Ski Club Membership Sales & Member Services Manager to grow our exclusive program. This role is responsible for generating new memberships, retaining existing members, and delivering a seamless, personalized experience that exceeds expectations.

The ideal candidate blends sales energy with luxury hospitality know-how, builds long-term relationships with local businesses and residents, coordinates member events, and drives revenue through proactive

Qualifications

• Bachelor’s degree in Hospitality, Business, Marketing, Recreation Management, or related field preferred.
• Minimum 3 years of sales, hospitality, membership, luxury club, ski resort, or customer relationship management experience.
• Proven success achieving sales goals and revenue targets.
• Excellent communication, networking, and presentation skills.
• Strong organisational and administrative abilities.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Proactively generate and convert new Ski Club memberships through prospecting, referrals, local networking, events, and resort-based opportunities.
• Conduct tours and presentations highlighting Ski Club benefits, facilities, and services.
• Build relationships with local businesses, residents, second-home owners, and visitors who are potential members.
• Achieve monthly, quarterly, and annual membership sales goals.
• Maintain an active sales pipeline and accurately track prospects through the CRM system.
• Participate in membership events, open houses, and promotional activities designed to drive awareness and enrolment.

Skills

Relationship Building

Sales & Business Development

Communication

Customer Service

Networking

Education

Bachelor’s degree in Hospitality, Business, Marketing, Recreation Management, or related field

Tools

CRM systems

Microsoft Office

Job description

Grand Hyatt Vail in Vail Valley seeks a dynamic Ski Club Membership Sales & Member Services Manager to grow our exclusive program. This role is responsible for generating new memberships, retaining existing members, and delivering a seamless, personalized experience that exceeds expectations.

The ideal candidate blends sales energy with luxury hospitality know-how, builds long-term relationships with local businesses and residents, coordinates member events, and drives revenue through proactive