Ski Area Attendant Seasonal PT

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meal per shift

Gym membership discount

Room discounts at Marcus Hotels & 

Discounts at Marcus Hotels & Resorts (

Job summary

Grand Geneva Resort & Spa invites applications for a Ski Area Attendant to deliver outstanding guest service across the ski rental and boot room operations. You will handle payments, assist guests with rentals and equipment, and maintain a clean, organized rental area in all weather conditions.

The role emphasizes cash handling, accurate data entry into the SMS system, and courteous phone support. Flexibility for weekends, holidays, and second shift is required to support the resort’s busy

Qualifications

• High school diploma or GED preferred, not required.
• Strong customer service skills with a friendly attitude.
• Cash handling experience preferred.
• Proficient with basic computer systems.
• Safety-conscious and able to work in outdoor conditions.

Responsibilities

• Handle money and financial payment for goods and services.
• Enter information into SMS accurately.
• Answer phones courteously and professionally.
• Assist guests with needs or challenges.
• Assist with boot room day-to-day operations.
• Assist guests with rental equipment.
• Assist with equipment repairs when needed.
• Keep rental room clean and organized.
• Ensure guest safety on the ski hill.

Skills

Cash handling

Customer service

Communication

Flexibility

Math skills

Education

High school diploma or GED preferred, not required

Tools

SMS data entry system

Job description

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Ski Area Attendant at the Grand Geneva Resort & Spa, you will be responsible for maintaining outstanding customer service, processing sales accurately and efficiently, answering phones, and assisting guests with rental equipment.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Handle money and financial payment for goods and services
• Must be able to enter information into SMS accurately
• Answer phones in a courteous and professional manner.
• Assist guests with any needs or challenges.
• Assist with day to day operations of boot room.
• Assist guest with rental equipment.
• Assist with equipment repairs when needed.
• Help keep rental room clean and organized.
• Ensure safety of guests while at the ski hill.
• Preform other duties as assigned.

What do you bring to the role?

• High school diploma or GED preferred, not required
• Good communication and customer service skills
• Previous cash handling experience preferred
• Previous computer experience preferred
• Understands and prioritizes safety
• Positive attitude
• Enjoy working with the general public
• Take direction well
• Have flexible schedule - weekend, holiday and 2nd shift
• Must have good math skills
• Regular attendance required
• Be able to tolerate extreme weather conditions
• Willingness to help with a variety of duties in and around the chalet

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• Two for one movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are People Pleasing People who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our US-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

The Grand Geneva Resort & Spa is an equal opportunity employer.