Ski Admin Supervisor

Marcus-Hotels-; Town of Lyons (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

Marcus-Hotels- in Wisconsin is seeking a supervisory assistant for the snowsports office. The role involves supporting the Snowsports Director, supervising staff, handling guest needs, and processing payments, with data entry using MS Office and SMS systems throughout the chalet environment.

The ideal candidate delivers strong customer service, is organized, communicates well, and can work nights, weekends, and holidays in extreme weather conditions. This is a non-exempt, full-time position.

Qualifications

• High School Diploma or GED preferred but not required.
• Prior supervisory experience preferred.
• Proficient with MS Office and SMS programs; office experience preferred.
• Good customer service and communication skills.
• Be able to tolerate extreme weather conditions.

Responsibilities

• Provide supervision to the snowsports office and team in the absence of the Snowsports Director.
• Answer phones in a courteous and professional manner.
• Handle money and financial payment for services and goods.
• Data entry using MS Office and SMS applications.
• Assist guests with any needs or challenges.
• Assist cashier staffing as needed.
• Must be willing to help with a variety of duties in and around the chalet.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Flexible schedule

Weather tolerance

Education

High School Diploma or GED preferred

Tools

MS Office

SMS programs

Office software

Job description

Description

Position Purpose

Provide supervision to the snowsports office and team.

Essential Functions

• Provide supervision to office staff in the absence of the Snowsports Director
• Answer phones in a courteous and professional manner.
• Handle money and financial payment for services and goods.
• Data entry using MS Office and SMS applications.
• Assist guests with any needs or challenges.
• Assist cashier staffing as needed.
• Must be willing to help with a variety of duties in and around the chalet.
• Perform other duties as assigned.

Position Requirements

• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• High School Diploma or GED preferred but not required.
• Prior supervisor experience preferred
• Proficient in MS Office applications, prior SMS programs training preferred, office experience preferred.
• Good customer service and communication skills.
• Enjoy working with general public.
• Must be organized and take direction well.
• Good cash handling skills.
• Be able to tolerate extreme weather conditions.
• Must have basic computer knowledge.
• Must have a flexible schedule including but not limited to nights, weekends and holidays.

Reporting Relationship

This position reports to the Snowsports Director

Exemption Status

Non-Exempt

Note

Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer