Sitech Operations & Inventory Coordinator

Dss Cat; Casper, Northern (WY, KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Job summary

Wyoming Machinery Company, in its Business Solutions Department, seeks an organized Service Writer/Administrator to support SITECH activities including contracts, oil lab, warranty, technology, and SITECH operations.

The role will process work orders, manage DBS-based inventory, coordinate with Trimble, and handle SITECH invoicing and digital subscriptions. Join a team focused on accuracy and timely service.

Qualifications

• High School diploma or equivalent.
• Ability to listen and follow instructions.
• Typing and PC proficiency.
• Familiarity with Microsoft Office: spreadsheets, word processing, databases, queries.
• Experience with reporting, presentation, and graphic design software.
• Willingness to complete on-the-job and off-site training.

Responsibilities

• Process SITECH service writer work orders from opening to invoicing.
• Maintain SITECH customer information and coordinate with credit.
• Create SITECH parts counter orders in DBS.
• Update SITECH staff on back orders and estimated dates.
• Handle credit card billing for SITECH invoices.
• Manage SITECH inventory, P.O.s, DBS receiving, and cycle counts.
• Coordinate with Trimble on parts supersessions and DBS updates.
• Provide SITECH inventory counts/values to Trimble on request.
• Create and invoice SITECH for TPAAS orders and track reimbursements.
• Apply Trimble price changes to dealer/consumer pricing.
• Assist technology group with Caterpillar DSP subscriptions.
• Invoicing for Digital Subscriptions.
• Review Minestar charges and coordinate with finance for corrections.
• Assist Technical Communicator Supervisor and Oil Lab Manager with tracking letters.
• Create and distribute monthly PIP/PSP letters.
• Create and manage all P.O.s for the Business Solutions group.
• Manage pool car needs for the Business Solutions Department.

Skills

Listening

Typing

PC skills

MS Office

Reporting/Presentation/Graphic design

On-the-job training

Education

High School diploma

Tools

DBS

MCS

SIS

SIMS

Equipment Manager

PartStore

VisionLink

Job description

Wyoming Machinery Company, in its Business Solutions Department, seeks an organized Service Writer/Administrator to support SITECH activities including contracts, oil lab, warranty, technology, and SITECH operations.

The role will process work orders, manage DBS-based inventory, coordinate with Trimble, and handle SITECH invoicing and digital subscriptions. Join a team focused on accuracy and timely service.