Site Systems Admin Assistant — DoS IT Operations

Empower AI; Charlotte (NC); On-site; USD 71,000 - 111,000; Full time

Job summary

Empower AI in Charlotte, NC is seeking a Site SA Assistant to provide on-site systems administration support for DoS offices nationwide. You will manage hardware, software, and user accounts, coordinate patches, backups, and incident tracking.

The role requires 2+ years of experience, an Associate's degree or equivalent, and a Secret Security Clearance. Preferred certifications include CompTIA A+, Security+, and ITIL 4 Foundation.

Qualifications

• Requires 2+ years of related IT experience.
• Associate's degree or equivalent required.
• Secret Security Clearance required.

Responsibilities

• Provide on-site SA services to DoS offices nationwide.
• Install, maintain, and monitor hardware and applications.
• Manage security patches, AD administration, and databases.
• Ensure data backups, restores, and purging procedures.
• Log, track, and resolve incidents in Service Now.
• Maintain site topology diagrams and comprehensive documentation.

Education

Associate's or equivalent

Secret Security Clearance

2+ years

Job description

Empower AI in Charlotte, NC is seeking a Site SA Assistant to provide on-site systems administration support for DoS offices nationwide. You will manage hardware, software, and user accounts, coordinate patches, backups, and incident tracking.

The role requires 2+ years of experience, an Associate's degree or equivalent, and a Secret Security Clearance. Preferred certifications include CompTIA A+, Security+, and ITIL 4 Foundation.