Site Support Technician

Experis-US; Salt Lake City (UT); On-site; USD 33,000 - 36,000; Full time

Job summary

Our Fortune 500 client in Salt Lake City, UT is seeking a Site Support Technician to join the onsite team. You will provide ongoing technical support for production and development systems and handle L1/L2 troubleshooting.

Responsibilities include Windows 10 and Office support, hardware imaging, and mobile support for iOS/Android. 12-month contract with potential extension; pay $24–$26 per hour on W2.

Qualifications

• Experience providing L1/L2 IT support in corporate environments.
• Familiarity with imaging laptops and OS-level hardware troubleshooting.
• Strong customer service mindset and teamwork across IT groups.

Responsibilities

• Provide ongoing technical support and maintenance of production and development systems and software.
• Provide hardware/software support and implement technology at the OS level across server and network areas.
• Troubleshoot and resolve desktop hardware faults; build new laptops and imaging.
• Mobile support: iOS and Android; basic printer support.

Skills

L1/L2 IT support

Windows 10

Microsoft Office

Desktop hardware troubleshooting

Laptop imaging

Mobile support (iOS/Android)

Customer service

Job description

Our Fortune 500 client, one of the world’s leading companies, is based in SaltLakeCity,UT, and is seeking hardworking, motivated professionals to join their innovative team. Are you a Site Support Technician with a passion for collaborating with multiple teams and an interest in working onsite?

Position Title: Site Support Technician

Location: Salt Lake City, UT 84104

Duration: 12 Months with possibilities of extension

Pay Range: $24-26/hr on W2

Position Summary

• Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)
• Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting
• Demonstrated technical understanding of a broad range IT infrastructure environments
• Strong understanding of effective customer service
• Relevant technical knowledge of Windows 10 and Microsoft Office suite of products
• Ability to troubleshoot and resolve desktop hardware faults
• Build new laptop and have sufficient knowledge on the imaging process
• Mobile support: iOS and Android
• Basic printer support

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.