Site Support & Family Services Coordinator

Pediatrics Plus; United States; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off 15 days annually

401K with company matching

Professional Development

Job summary

Pediatrics Plus is seeking a Site Support Specialist to provide front desk coverage, greet families, and support therapy and preschool operations. You will manage scheduling, enrollment materials, and communications between site and central administration.

The role emphasizes strong customer service, organization, and ability to work with children and families in a busy environment. Working hours are 8:00–5:00 with benefits including insurance and 401K.

Qualifications

• High School Diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to work with children and families in a fast-paced environment.

Responsibilities

• Provide front desk coverage each day.
• Greet children and families as they arrive and direct them to appropriate areas as needed.
• Check in children, family, and visitors via software and communicate with appropriate leadership regarding parent/visitor.
• Receive phone calls for therapy and preschool operations; answer questions or transfer to appropriate department.
• Understand internal processes required for a student and patient to receive services.
• Assist with tours for families.
• Process enrollment paperwork and collect payments per funding source.
• Manage scheduling software and communicate cancellations.
• Coordinate with central administrative team for paperwork and records.

Skills

Customer service

Front desk

Communication

Organization

Multitasking

Data entry

Scheduling

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Pediatrics Plus is seeking a Site Support Specialist to provide front desk coverage, greet families, and support therapy and preschool operations. You will manage scheduling, enrollment materials, and communications between site and central administration.

The role emphasizes strong customer service, organization, and ability to work with children and families in a busy environment. Working hours are 8:00–5:00 with benefits including insurance and 401K.