Site Supervisor - Security

Prosegur; Richmond (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K/403b Plan

Job summary

Prosegur in Richmond, Virginia is seeking a Site Supervisor to lead security operations for guarding contracts, ensure client satisfaction, and manage daily staffing and performance.

The role requires five years of P&L experience in guarding, strong communication, and the ability to build relationships with clients while coordinating scheduling and compliance with regulations.

Qualifications

• 5 years of experience managing a business portfolio with P&L responsibility in the manned guarding business.
• Bachelor's degree preferred, but not required.
• Experience coordinating & leading new customer start-ups.
• Strong ability to multi-task and prioritize urgent staffing needs.
• Proven experience in establishing strong relationships with community-based methods.
• Strong networking and relationship-building experience.
• Excellent written and verbal communication skills.
• Self-starter, with the ability to thrive in a fast-paced environment.
• Proficient with Microsoft Office Suite and scheduling systems like Winteam and ATS.

Responsibilities

• Oversee security operations and client contract services for the Guarding division.
• Maintain performance within fiscal parameters and manage P&L.
• Ensure audit procedures comply with governmental regulations.
• Recruit and interview new employees to meet client needs.
• Develop client relations and secure new business opportunities.
• Establish scheduling requirements for staff under supervision; cover positions as needed.
• Train staff and conduct performance evaluations with corrective actions.
• Prepare reports, investigate, respond to questions, and provide documentation.
• Follow safety rules and report unsafe conditions.
• May perform other duties as assigned.

Skills

P&L management

Customer service

Communication skills

Multi-tasking

Relationship-building

Microsoft Office

Winteam

ATS OCR systems

Integrity

Problem-solving

Education

High School Diploma

Bachelor's degree preferred

CPR Certification

Unarmed Security License

Tools

Winteam Scheduling

OCR ATS

Microsoft Office Suite

Job description

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largestsecurity services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills / Requirements

Prosegur Security is looking for a Site Supervisor in the Richmond, Virginia area with a strong work ethic and quality customer service skills. Prosegur is one of the largest security providers in the world. We are looking for Security professionals who want to grow and develop professionally in our organization.

Essential Functions:

• Responsible for security operations and customer contract services for the Guarding division
• Maintain performance and operate within fiscal parameters; strong P&L management is a must
• Ensure and maintain sound audit procedures complying with governmental regulations
• Recruit and interview new employees to meet the needs of our guarding clients.
• Execute operations and training while maintaining the sound discipline of corporate procedures
• Regularly meet with customers to ensure mutual goals and objectives are met
• Develop client relations and secure new business opportunities
• Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to assure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.
• Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.
• Prepare reports, investigates, respond to questions, and provides documentation.
• Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.
• May be requested to perform other duties as assigned based on situational needs or client activity.

Qualifications:

• 5 years of experience successfully managing a business portfolio with P&L responsibility in the manned guarding business is required
• Bachelor's degree preferred, but not required
• Experience coordinating & leading new customer start-ups
• Strong ability to multi-task and prioritize urgent staffing needs
• Proven experience in establishing strong relationships with community-based methods
• Strong networking and relationship-building experience
• Excellent written and verbal communication skills
• Self-starter, with the ability to thrive in a fast-paced environment
• Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems
• Ability to work independently and with a team
• Positive, solution-focused attitude
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Unarmed Security License
CPR Certification

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan