Site Supervisor MIA

Global K9; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Global K9 Protection Group LLC is seeking a dedicated Site Lead to manage site operations, training, and compliance at the Miami, FL location. The role includes scheduling, badging, travel coordination, equipment and inventory control, and ensuring ATF compliance.

You will supervise GK9PG staff, liaise with Area Manager and Regional Director of Cargo Operations, and drive site growth, safety, and customer satisfaction while enforcing corporate policies.

Qualifications

• Ability to obtain an Employee Possessor license through ATF.
• Proven leadership and mentoring capabilities.
• Excellent interpersonal and written communication skills.
• Ability to balance team and individual responsibilities and foster teamwork.
• Strong scheduling, organizational and time-management abilities.
• Ability to work with cross-functional teams and adapt to change.
• Experience with documenting and reporting complex processes.
• Willingness to work outside standard hours when required.

Responsibilities

• Maintains and manages Scheduling across site operations.
• Facilitates badging and serves as signatory authority at the site.
• Oversees travel arrangements and logistics for staff.
• Manages equipment, inventory, and site property.
• Ensures training, compliance, and annotation in GlobalView.
• Performs QA/QC on site videos and training records.
• Ensures ATF compliance and maintains required certifications.
• Engages with Area Manager and Regional Director on personnel matters.
• Develops and enforces site policies and customer relations at the warehouse level.
• Coordinates start-ups, demos, and new customer implementations.
• Conducts onboarding, orientation, and OJT for teams.

Skills

ATF License

Leadership

Interpersonal skills

Communication

Team leadership

Cross-functional collaboration

Written and verbal communication

Documentation

Flexibility

Time management

Analytical skills

Tools

GlobalView

Job description

Descriptions/ Job Summary

Site Lead

Job Type: Full-Time, Salary Non-exempt

Competitive pay based on experience

Global K9 Protection Group LLC is looking for a dedicated and passionate Site Lead to serve as an integral part of the GK9PG Team.

Responsibilities

• Maintains and manages Scheduling
• Facilitates Badging (where required)
• Travel Assistance
• Manages GK9PG Equipment and Property
• Manages training and compliance and ensures annotation in GlobalView
• Reviews a percentage of site videos per week/month and ensure annotation in GlobalView
• Ensures explosive inventory(ies) are performed per shift
• Ensure ATF Compliance
• Monitor and schedule required certification training dates
• Reviews GlobalView inputs of subordinates for accuracy and completeness
• Consults with Area Manager on subordinate discipline
• Counsels subordinates as required
• Paycom Duties: monitoring employee punches, PTO, Overtime scheduling
• Handbook policy enforcement
• Manages customer relationships at the warehouse level
• Assists Area Manager with coordinating new customer implementation
• Facilitates new employee orientation and OJT requirements
• Cascades and disseminates corporate level communication to site-wide personnel
• Responsible for overall site growth, customer satisfaction and acquisition
• Certified with a CCSF-K9 and work leash hours when operationally needed
• Immediate supervisor is the Area Manager or Regional Director of Cargo Operations
• Serves as the first line supervisor for all GK9PG employees at that location
• Serves as the first level of client interface as a member of GK9PG leadership at site level
• Serves as the first level of compliance accountability for site
• Enforces all GK9PG, TSA policies and procedures for that site
• Provides site specific input to the Regional Director of Cargo Operations as required
• Manages scheduling - e.g. manage schedules for personnel at their respective site locations and develops training schedules to meet CETA and training requirements (Two weeks in advance for all schedules)
• Facilitates badging at site and performs functions of the signatory authority for the company at that site
• Facilitates site or client specific training required
• Manages GK9PG equipment for the site (computers, phones, diopters, expendable supplies, SCI, etc.); maintains / updates inventory of equipment with GK9PG Logistics Section; initiates reorder or purchase procedures as required
• Reviews subordinate’s travel requests
• Manages training and ensures annotation in Global View
• Enforces monthly K9 maintenance / preventive medication and ensures annotation in GlovalView
• Manages explosive inventory (Lows: monthly for employee low explosives/ High explosives: per use, monthly, and quarterly per company explosives policy)
• Performs QA/QC audits: reviews 20% of site videos per week and ensures all team videos are uploaded
• Performs QA/QC Audits: Reviews training & utilization records of subordinates for accuracy and completeness
• Monitor required recertification dates of assigned K9 teams with Regional Director of Cargo Operations & Director of K9 training to schedule for the requirements
• Counsel’s subordinates as required
• Paycom duties: monitoring employee punches, timecard verification, PTO, managing overtime, developing work and training schedules (2 weeks advance)
• Handbook policy enforcement
• Manages customer relationships at the warehouse level
• Coordinates start-ups/ demos as part of business development
• Participates in scheduled weekly briefings/ meetings with HQ as requested
• Conducts OJT for newly assigned teams

Qualifications

• Ability to get and maintain a Employee Possessor license through ATF
• Mentors, inspires and champions employees for continued growth and development
• Excellent interpersonal skills. Ability to establish and maintain effective working relationships
• Ability to balance team and individual responsibilities; contributes to building a positive team spirit
• Effectively communicate customer related issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Able to lead others with tact, respect, and professionalism
• Reach across organizational lines to integrate and streamline essential functions
• Ability to communicate effectively verbally and in writing
• Ability to create, to maintain, and prepare records and reports
• Able to perform tasks with minimal or no oversight
• Strong organizational, time management, and analytical skills
• Must be able to prioritize multi-tasking enable to effectively complete work in timely manner
• Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight
• Able to work outside normal business hours including weekends as needed