Site Manager MIA

Global K9; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Global K9 Protection Group LLC is seeking a Site Manager MIA to lead day-to-day operations at the Miami site, ensuring service excellence and compliance with all GK9PG and TSA requirements. The role oversees scheduling, training, and customer relations at the warehouse level.

The Site Manager will coordinate onboarding for new customers, supervise team members, and drive site growth while maintaining high standards of safety and efficiency.

Qualifications

• ATF license required or the ability to obtain and maintain it.
• Excellent interpersonal and leadership abilities with strong relationship-building.
• Strong communication, organization, and time-management skills.
• Ability to multitask and adapt to changing requirements, including after-hours work.

Responsibilities

• Maintain and manage scheduling for site personnel.
• Facilitate badging, travel arrangements, and compliance培训 as needed.
• Manage GK9PG equipment, inventory, and property for the site.
• Ensure compliance with GK9PG policies, TSA regulations, and site standards.
• Coordinate new customer implementations and onboarding at the site.
• Supervise staff, provide coaching, and address performance with Area/Regional leadership.

Skills

Leadership

Communication

Organization

Time management

Problem solving

Interpersonal skills

Multitasking

Education

ATF Employee Possessor license

Tools

GlobalView

Paycom

Job description

Descriptions/ Job Summary

Site Manager MIA

Job Type: Full-Time, Salary Exempt

Global K9 Protection Group LLC is looking for a dedicated and passionate Site Manager MIA to serve as an integral part of the GK9PG Team.

Responsibilities

• Maintains and manages scheduling
• Facilitates Badging (where required)
• Travel Assistance
• Manages GK9PG Equipment and Property
• Manages training and compliance and ensures annotation in GlobalView
• Reviews a percentage of site videos per week/month and ensure annotation in GlobalView
• Ensures explosive inventory(ies) are performed per shift
• Ensure ATF Compliance
• Monitor and schedule required certification training dates
• Reviews GlobalView inputs of subordinates for accuracy and completeness
• Consults with Area Manager on subordinate discipline
• Counsels subordinates as required
• Paycom Duties: monitoring employee punches, PTO, Overtime scheduling
• Handbook policy enforcement
• Manages customer relationships at the warehouse level
• Assists Area Manager with coordinating new customer implementation
• Facilitates new employee orientation and OJT requirements
• Cascades and disseminates corporate level communication to site-wide personnel
• Responsible for overall site growth, customer satisfaction and acquisition
• Immediate supervisor is the Area Manager or Regional Director of Cargo Operations
• Serves as the first line supervisor for all GK9PG employees at that location
• Serves as the first level of client interface as a member of GK9PG leadership at site level
• Serves as the first level of compliance accountability for site
• Enforces all GK9PG, TSA policies and procedures for that site
• Provides site specific input to the Regional Director of Cargo Operations as required
• Manages scheduling - e.g. manage schedules for personnel at their respective site locations and develops training schedules to meet CETA and training requirements (Two weeks in advance for all schedules)
• Facilitates badging at site and performs functions of the signatory authority for the company at that site
• Facilitates site or client specific training required
• Manages GK9PG equipment for the site (computers, phones, diopters, expendable supplies, SCI, etc.); maintains / updates inventory of equipment with GK9PG Logistics Section; initiates reorder or purchase procedures as required
• Reviews subordinate’s travel requests
• Manages training and ensures annotation in Global View
• Enforces monthly K9 maintenance / preventive medication and ensures annotation in GlovalView
• Manages explosive inventory (Lows: monthly for employee low explosives/ High explosives: per use, monthly, and quarterly per company explosives policy)
• Performs QA/QC audits: reviews 20% of site videos per week and ensures all team videos are uploaded
• Performs QA/QC Audits: Reviews training & utilization records of subordinates for accuracy and completeness
• Monitor required recertification dates of assigned K9 teams with Regional Director of Cargo Operations & Director of K9 training to schedule for the requirements
• Counsel’s subordinates as required
• Paycom duties: monitoring employee punches, timecard verification, PTO, managing overtime, developing work and training schedules (2 weeks advance)
• Handbook policy enforcement
• Manages customer relationships at the warehouse level
• Coordinates start-ups/ demos as part of business development
• Participates in scheduled weekly briefings/ meetings with HQ as requested
• Conducts OJT for newly assigned teams

Qualifications

• Ability to get and maintain a Employee Possessor license through ATF
• Mentors, inspires and champions employees for continued growth and development
• Excellent interpersonal skills. Ability to establish and maintain effective working relationships
• Ability to balance team and individual responsibilities; contributes to building a positive team spirit
• Effectively communicate customer related issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Able to lead others with tact, respect, and professionalism
• Reach across organizational lines to integrate and streamline essential functions
• Ability to communicate effectively verbally and in writing
• Ability to create, to maintain, and prepare records and reports
• Able to perform tasks with minimal or no oversight
• Strong organizational, time management, and analytical skills
• Must be able to prioritize multi-tasking enable to effectively complete work in timely manner
• Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight
• Able to work outside normal business hours including weekends as needed