Site Supervisor (Mailroom)

SGS Consulting; Tallahassee (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

SGS Consulting in Tallahassee, FL seeks a Site Operations Lead to implement Service Excellence, train staff, supervise payroll, and ensure quality and deadline adherence. The role requires supervising reports, managing P&L aspects, and maintaining cross-department communication to support sales and operations.

The ideal candidate will have hands-on experience operating advanced machinery, delivering training, and achieving shift profitability through efficient use of materials and scheduling.

Qualifications

• Experience delivering classroom or informal training sessions.
• Experience operating advanced machinery and performing complex jobs.
• Ability to set goals by defining realistic objectives.

Responsibilities

• Implement and manage Service Excellence across sites.
• Supervise and manage payroll accuracy and time clock punches.
• Meet quality and deadline standards through job scheduling practices.
• Maintain positive internal relationships and ensure reports are completed on time.
• Oversee site reports, month-end management, and P&L related tasks.

Skills

Training delivery

Machine operation

Goal setting

Organization

Leadership

Technical skills

Industry trends

Education

High School diploma or GED

Job description

Job Responsibilities

If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus environment site.

• - Responsible for effective implementation and management of Service Excellence.
• - Functions as a document specialist or other operations worker.
• - Handles formal contact with the customer on a daily basis in Managed Services (MS).
• - Provides training on workflow and machine operations when necessary.
• - Ensures payroll accuracy by overseeing and correcting all time clock punches.
• - Achieves shift profitability in cost of goods by effectively supervising the shift in the use of company materials and supplies.
• - Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
• - Meets quality and deadline standards by the effective use of job scheduling practices.
• - Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
• - Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
• - Ensures all direct reports execute objectives using a developmental plan/ninety (90) day plan and regular performance reviews, posting productivity, quality and deadline results.
• - Maintains positive internal working relationships with all department employees by communicating in a professional manner.
• - Completes site reports and other paperwork on time and accurately.
• - Completes month-end management report in the absence of Site Manager.
• - Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statements.
• - Responsible for managing P&L.Skills.

Skills

• Requires experience in delivering classroom and/or informal training sessions.
• Requires experience in operation of the most advanced machines, performing complex jobs.
• Requires experience in setting goals by defining and prioritizing specific, realistic objectives.
• Good organizational skills.
• Ability to effectively set goals, lead and train employees.
• Good technical skills and ability to use complex machinery.
• Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.

Education/Experience

High school or GED is required.