Site Supervisor - Full Time

Rendr; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Commuter Benefits

Annual Performance Bonus

Health Savings Account/ Flexible Sp{ }

Annual Performance Bonus

Job summary

A leading multi-specialty medical group in New York is seeking a Site Supervisor responsible for the non-clinical operations in a medical office. This role involves supervising staff, ensuring patient satisfaction, and assisting in training. The ideal candidate will have a high school diploma, be bilingual in English and Chinese, and possess strong communication and multitasking skills. The position offers a competitive salary and comprehensive benefits package.

Qualifications

• Three or more years of experience in front office experience in a medical practice.
• High level of professionalism and strong sense of responsibility.
• Prior experience working in medical/clinical setting required.
• High level of professionalism and strong sense of responsibility.
• Good communication skills: kind, compassionate, patient interaction with patients and team.
• Multitasking ability.
• Prior experience working in medical/clinical setting required.
• Familiarity with MDLand is a plus.

Responsibilities

• Supervise non-clinical staff.
• Maintain patient satisfaction and staff motivation.
• Assist in training and onboarding staff.
• Maintain positive customer service.
• Assist in training and onboarding staff.
• Schedule patients, register, bill, data entry and processing, and cash posting.
• Purchase and manage office supplies and inventory.
• Maintain a safe, clean, welcoming site environment for patients.
• Coordinate communications for clinical care and coordination with Rendr departments (daily eFax log and mail).
• Other duties as assigned by office manager.

Skills

Bilingual in English and Chinese

Good communication skills

Multitasking ability

Front office experience

Education

High school diploma

Tools

MDLand

Job description

Discover Better Health Careers with Rendr!

Overview

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employees, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Overview

A Site Supervisor is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Essential Functions

• Works collaboratively with the Medical Office Manager
• Supervise non-clinical staff
• Maintain and ensure patient satisfaction and staff motivation
• Maintain positive customer service
• Assist in training and onboarding staff
• Patient scheduling, registration, billing, data entry and processing, and cash posting
• Complete purchases of office supplies and manage supply inventories
• Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff
• Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination with other Rendr departments, including daily eFax log and mail
• Other duties as assigned by office manager

Qualifications

• High school diploma required
• Three (3) or more years of experience in front office experience in a medical practice
• Bilingual in English and Chinese required
• High level of professionalism and strong sense of responsibility
• Good communication skills: kind, compassionate, patient interaction with patients and team
• Multitasking ability
• Prior experience working in medical/clinical setting required
• Familiarity with MDLand is a plus

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!