Site Supervisor

Rendr; New York; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/ Floating Holiday(s)

Commuter Benefits

HSA/ FSA/ Dependent Care Account

Annual Performance Bonus

Job summary

Rendr, a leading primary care focused medical group in New York City, is seeking a Site Supervisor to oversee the non-clinical day-to-day operations across our offices.

You will supervise non-clinical staff, manage patient scheduling, registration, billing, and data entry, ensure patient satisfaction, and support onboarding and training. This role requires bilingual English and Chinese, strong professionalism, and the ability to multitask in a fast-paced environment.

Qualifications

• Front office experience in a medical practice is required.
• Bilingual English and Chinese is required.
• High level of professionalism and responsibility.
• Strong communication and patient interaction skills.
• Experience in a medical/clinical setting preferred (MDLand a plus).

Responsibilities

• Works collaboratively with the Medical Office Manager.
• Supervise non-clinical staff.
• Maintain and ensure patient satisfaction and staff motivation.
• Maintain positive customer service.
• Assist in training and onboarding staff.
• Patient scheduling, registration, billing, data entry and processing, and cash posting.
• Complete purchases of office supplies and manage supply inventories.
• Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff.
• Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination with other Rendr departments, including daily eFax log and mail.
• Other duties as assigned by office manager.

Skills

Bilingual English Chinese

Front office experience

Medical office environment

Communication skills

Multitasking ability

Professionalism

Experience in medical setting

MDLand familiarity

Education

High school diploma

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package.(Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Overview

A Site Supervisor is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Essential Functions

• Works collaboratively with the Medical Office Manager
• Supervise non-clinical staff
• Maintain and ensure patient satisfaction and staff motivation
• Maintain positive customer service
• Assist in training and onboarding staff
• Patient scheduling, registration, billing, data entry and processing, and cash posting
• Complete purchases of office supplies and manage supply inventories
• Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff
• Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination with other Rendr departments, including daily eFax log and mail
• Other duties as assigned by office manager

Qualifications

• High school diploma required
• Three (3) or more years of experience in front office experience in a medical practice
• Bilingual in English and Chinese required
• High level of professionalism and strong sense of responsibility
• Good communication skills: kind, compassionate, patient interaction with patients and team
• Multitasking ability
• Prior experience working in medical/clinical setting required
• Familiarity with MDLand is a plus

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!